In human communication, listening differs from both hearing and obeying. While the former is simply an act of perceiving sound by the year while the later means simply following the commands and the guidance of a superior. On the contrary, listening is an act of hearing something with through attention and consciousness. For workplace success you should adopt certain habits in communication and I am going to share few of those habits.
Always hold your judgements: While listening you should always hold your judgements till the entire conversation is completed and gave a pause to ensure that the point being conveyed by the other speaker is conveyed. Before replying to the other always make yourself sure that you have the whole story.
Don't label any speaker: Labeling a speaker is a major no in productive communication. Most of the time, we label the speaker or the opposite person with a specific ideology and will always interpret his statements based on our preconceived notions.
Always open your mind: While listening always open your mind to new thoughts and ideas and always be ready for the thoughts which may challenge the preconceived realty which you may have in your mind.
Always make eye contact and give verbal clues: When you are listening to any person always make an eye contact and give verbal cues including nodding of head, bending front of the speaker and raising eyebrows to show your interest.
Always ask questions: For effective communication and maximum absorption of information you should always ask questions to the speaker. Your questions should be a combination of both generalized as well as open ended. Open ended question always help you in taking more information about the specific topic while generalized questions always help you in clearing your queries.
Be aware of the speaker verbal and non verbal cues: While listening you should always watch for speaker verbal and non verbal cues and should try to decipher the words and sentences he is speaking before processing the information to make an informed decision.